Rooted Counseling NC, PLLC
Virtual Therapy for wherever you are rooted in North Carolina
Frequently Asked Questions
Get prepared.
Do you take insurance?
I accept most Aetna, and Optum plans. Self-Pay is available. I can provide a "superbill" that you can submit to your insurance for Out-of-Network reimbursement.
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For sliding scale, reach out to see if you qualify for a reduced rate.
Are all sessions virtual?
Yes, at this time all appointments are done virtually through a secure, HIPAA compliant telehealth program.
How do I prepare for a Session?
You will need to have a space that is away from others. You will need a device that can connect to the online therapy website or App.
Do I have to be in North Carolina?
Yes. I am licensed by the North Carolina board, which allows me to work with people who live in, and are physically present in North Carolina.
Do you diagnose?
Insurance companies will require a diagnosis.
If are self-pay and opt out of utilizing insurance in your treatment, then assessing for a diagnosis can be part of your treatment, but not required.
We can discuss further, together.
How often can we meet?
Therapy looks different for everyone. Frequency of appointments are often weekly to start with, and decrease over time as you reach your goals. You set the pace.
What is the Client Portal?
The client portal is where you will be able to schedule your appointments, access the secure video sessions, and pay for services all in one place. We will get you set up even before your first appointment.